Legal 2017-04-03T18:35:29+00:00



This Site is operated by Logtrust S.L. (“logtrust”).

Address: 72 Huertas Street, accessed by: 5 Jesús Street 1st floor, 28014 Madrid, Spain. Tax ID: B-86215126. Registered in the Madrid Commercial Registry: Folio 1, Volume 28868, Page M-519.809, 1st inscription.


Policy Scope

Your privacy is important to us. At logtrust we have some fundamental principles:

  • We don’t ask you for personal information unless we truly need it.
  • We don’t share your personal information with anyone except to comply with the law, develop our products, or protect our rights.
  • We don’t store personal information on our servers unless required for the on-going operation of our services.

Below is our privacy policy which incorporates these goals. It applies to

Occasionally, at our discretion, we may include or offer third party products or services on our website. These third party sites may have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.

The expressions and the denominations we use in this privacy policy normally have the same meaning as the ones that we use in our Terms & Conditions. In particular, the terms “users” or “you” as used in this Privacy Policy, refer to both Web Services Users and Web

Site Visitors. The terms “we” or “us” refers to logtrust.

By using, subscribing or sending enquiries to our website and online services, you consent to the processing of your personal data in accordance with this policy.

How do I contact you?

If there are any questions regarding this privacy policy you may contact us using the information below.

Address: Logtrust S.L. Chief Privacy Officer Plaza Ciudad de Viena n. 6, Planta n. 2, 28040, Madrid, Spain.



logtrust guarantees the security and confidentiality of the personal information provided by users in accordance with Spanish law “Ley Orgánica 15/1999, de Protección de Datos de Carácter Personal (LOPD)” and its implementing regulations. By clicking on the opt-in check box marked as “I have read, understood and accept the logtrust privacy policy” you you’re your consent to the incorporation of your personal data to automated files under logtrust responsibility, and their automated processing.

You may exercise your rights to access, rectify, cancel or  oppose the processing of your personal data by

Sending an email with the instructions and proof of identity to
Mailing us a request and proof of identity to: ARCO Logtrust S.L. carretera de Fuencarral a Alcobendas nº 14-B, 1º B 28049 Madrid Spain.

Gathering Personal Information

Personal Information is information about you, that identifies, or from which you are identifiable. logtrust will collect this information in some cases and the amount and type of information that will be gathered will depend on the type of interaction.


When browsing the site, we gather information from cookies, web beacons and clear gifs. You can find out more about how they operate in the relevant section of this policy below. We also collect IP addresses, mobile device identifier details, your location, navigation and click-stream data, the time of accessing the website, what you searched for, the duration of your visit, and other details of your activity on the Website.

If you ask us to connect with other sites (for example if you ask us to connect with your Twitter, Linked In or Facebook account) we may get information regarding your account there. For further details on how we collect personal data, see Communications from the Website and Surveys below. If you click on any social media button or feature, you may be sending information to those sites and the processing of personal data by them is under their policy, not this one. We do not share with them any information you have provided to us.

Registration and/or contact.

On contacting us, we receive the information set out in the contact form. On registering, we collect the following information (obligatory information is marked *): your domain name, email address, user name, password. If you register for a paid service, we also request the name of the company that you represent, your full name, full company address, CIF or NIF (Tax identification number), telephone number, and, in the case of a subscription a method of payment. We do not receive any payment card data from the payment processor.

How we may use Personal Information

The information that we collect is used to achieve the best possible quality for the services that you request. You agree that we may use this information in one of the following ways:

  • To personalize your experience. Your information helps us to better respond to your individual needs.
  • To improve our website. We continually strive to improve our website offerings based on the information and feedback we receive from you.
  • To improve our customer service. Your information helps us to more effectively respond to your customer service requests and support needs.
  • To process transactions. Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the service requested.
  • To send periodic emails. The email address you provide may be used to send you information, respond to inquiries, and/or other requests or questions.
  • To prevent activity we determine to be potentially illegal, unlawful or harmful and to enforce our Privacy Policy and/or our Terms or any other purpose referenced herein or therein.
  • For the services or support you request.
  • To contact you with critical user or service updates.
  • To send other messages that are integral to the service we provide on the Website.

How we may disclose your personal data

Except as set out here, we do not sell, trade, or otherwise transfer to outside parties your personally identifiable information without your express consent. Your data may be accessed by third party processors acting on our behalf, under strict confidentiality obligations.

We may release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect others or ours rights, property, or safety.

Non-personally identifiable user information may be used us and/or provided to other parties for marketing, advertising, or other uses.

If logtrust, or substantially all of its assets, were acquired, or in the unlikely event that logtrust goes out of business or enters bankruptcy, user information would be one of the assets that is transferred or acquired by a third party. You acknowledge that such transfers may occur, and that any acquirer of logtrust may continue to use your personal information as set forth in this policy.

How Do We Protect Your Personal Information?

We implement a variety of security measures to maintain the safety of your personal information when you enter, submit, or access your personal information.

We offer the use of a secure server. All supplied sensitive information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Database to be only accessed by those authorized with special access rights to our systems, and are required to keep the information confidential.

However it is the responsibility of the user to take every measure in order to protect their information, such as:

Log off when not using the website.

Keep secret the password or other login information that allows entering into the website.
Protect the devices and machines that access the website. With reliable protections such as antivirus, firewalls and related protection systems.
Protect against unauthorized access.
Inform us if you detect a security breach.
Change your login and/or password if you suspect that your account information is compromised.

How long will we keep your personal data?

After a transaction, your private information will be kept as long as necessary to fulfill our obligations under a transaction and any applicable law, but will delete your personal information as soon possible. We follow the principle of data economy.

Communications with you

We may send electronic commercial communications and other administration messages from time to time intended to manage and enhance our services offering.

Service-related Announcements. We will send you strictly service-related announcement when it is necessary to do so e.g. when there is going to be an upgrade that could affect to the system performance. You are not able to opt-out of these communications, since its nature is neither commercial nor promotional. You will have to deactivate the account if you do not wish to continue receiving them.


We will use your name and email address to send our newsletter to you. If you wish to no longer receive these newsletters you may follow the instructions given below.

Public Forums, wiki, blog

Information contributed by our site members or the logtrust community members and other information related to the logtrust knowledge base (Forums, wiki, blog), such as questions asked by this members and or answers made by/to them, may be reused by other members of the logtrust community

To request the removal of your personal information from community features, contact us at In some cases, we may not be able to remove your personal information, in which case we will let you know if we are unable to do so and why.

Cookies, Clear Gifs and Web Beacons

Cookies are small files that a site or its service provider transfers to your computers hard drive through your web browser (if you permit so) that enables the sites or service providers systems to recognize your browser and capture and remember certain information.

We use cookies to understand and save your preferences for future visits and compile aggregate data about site traffic with the purpose of:

  • Analyze trends.
  • Administer the site.
  • Reporting statistics.
  • Tracking users navigation around the Website.
  • Promote safety and trust.
  • Gathering Demographic Information.

We may contract with third-party service providers to assist us in better understanding our site visitors. These service providers are not permitted to use the information collected on our behalf except to help us conduct and improve our business.

You may delete, block all cookies and reduce the information cookies collected from this site, but it is possible that your experience could be affected and that some parts of the site work incorrectly or even not work.

All this information is treated solely as a whole, that is, aggregated, and there is no possibility to track this info individually or personally.

Policy Changes

If we decide to change our privacy policy, we will update the Privacy Policy and the modification date will be reflected bellow. Any change made to this policy will be reflected in the website and will be effective when it is published in the website. We encourage you to return here regularly to check for changes and amendments and to maintain a copy for your records.

This Privacy Policy is effective and has been amended as of August 2013


This Site is operated by Logtrust S.L. (“logtrust”).

Address: 72 Huertas Street, accessed by: 5 Jesús Street 1st floor, 28014 Madrid, Spain. Tax ID: B-86215126. Registered in the Madrid Commercial Registry: Folio 1, Volume 28868, Page M-519.809, 1st inscription.


Agreement. Use of the Website indicates that you agree to be bound by these Terms. Breach of any part of the Terms may result in suspension or termination of your Logtrust account. You affirm that you are either more than 18 years of age, or possess legal parental or guardian consent, and are fully able and competent to enter into these terms.

A. Us

Purpose. This website describes our activities, offer of products and services, community relations and networking. Through the subsite, we enable users to access and temporary use of our logtrust demo service (“Demo Service”), subject to these Terms or subscribe to paid-up services under specific terms available there.

Website content. We own or are licensee of all intellectual and industrial property rights in the website content, logtrust software and Demo Service. Access to and use of our web content and/or services does not imply any transfer of all or part of these rights to you.

Trademarks. You will not use our trade marks, trade names, logos, domain names, other distinctive brand features or any copyrighted material or which are associated with the logtrust software and/or services without our consent.

Privacy policy. Our privacy policy is part of these Terms and is set out at the following page: Privacy Policy.

B. You

Use of the Website and Services. You agree to use the Website and the Services in accordance with these Terms and applicable law. Specifically, you will not publish content in interactive areas (Wiki, blogs, forums, etc..) that is illegal in accordance with national, international or European Community law nor any content that violates good faith or any third party rights (including the intellectual property rights, image rights, reputation and honour, etc..)

User Content. You are solely responsible for all data and materials that you transmit to us or upload, post or otherwise publically make available on the Website. Except with regard to data provided through the Demo Service you grant us a worldwide, irrevocable, royalty-free, nonexclusive, sublicensable license to use, reproduce, transform, publicly communicate and distribute any such content for the purposes of (i) displaying it on our Site, or (ii) distributing it, either electronically or via other media, to other Users. In no circumstances shall such content be attributable to us.

Responsibility for content. We do not control or supervise any user content, except when required to by applicable law or competent court or administrative decision. We do however reserve the right to eliminate at any time any content that infringes or may infringe these conditions or prevent its display until proof is provided of ownership of the material provided or the legality of the Content.

Exclusion. We reserve the right to exclude any User from the Website and Services without prior warning should he/she breaches these Terms.

C. Services.

Registration. To benefit from our services (including both demo service or paying client) you must register and create an account by completing the corresponding form with your details and agreeing to these Terms. The passwords are confidential and it is your responsibility to safeguard and ensure their correct use. You agree to notify us immediately upon learning of any unauthorised use of your Account or any other breach of security known to you.

Authorisation. On confirmation of the account, you are granted a limited, revocable, non-exclusive and non-transferable license to use the Service in accordance with these Terms and any specific terms or conditions (any specific terms shall prevail).

Term. The account shall be activated and remain in force unless terminated by either us or you hereunder.

You may cancel your account at any time. All cancelations should be addressed to:

We may suspend or cancel your registration immediately in case of breach by you of these Terms, by written notice. We may provide you 30 days’ notice of termination in any other circumstance.

On termination for any reason, your access to your account and all of its content will be disabled and your content deleted, except as maintained in backups (for back-up retrieval purposes only or for any contingency).

Responsibility and Use. You are responsible for all activities undertaken under your account. You agree not to use the Services for any illegal or unauthorized purpose or any activity that infringes third party rights. You may not use the Service for commercial purposes or in any manner that may deteriorate the service. You must not, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws) or any specific conditions agreed with logtrust or our partners. You agree to indemnify and hold us harmless to the fullest extent allowed by law regarding all matters related to your use of the Services.

Privacy. You are data controller of all and any personal data submitted via the Services, and Logtrust is data processor. For more information, see our Privacy Policy, incorporated to these conditions by reference.

Security. You understand that the Service can be used for transmission of your Content, and that during processing, your Content, including task details, and account information may be transferred unencrypted over the internet. You are responsible for all Content posted and activity that occurs under your account.

Support. We try to provide our online Services 24/7, however due to maintenance, security or capacity issues, and also to some events over which we may not influence (force majeure), the Website and Services may be temporally suspended or affected.

Demo Service. You can register for our demo services (“Demo Service”) according to these conditions. You  may not use the Demo Service for live commercial purposes. The term of use is 30 days, or as otherwise indicated  on the Demo Service web page. The Demo Service is a work in progress, and we reserve the right to modify, suspend, or discontinue the Demo Service at any time for any reason. Notice of any suspension or termination will be given in accordance with these terms. We try to provide access to the Demo Service immediately. We reserve the right to refuse the Demo Services to anyone for any reason.

D. General

Links. Our Site contains links to third party Internet sites. We make no representation whatsoever nor accept any responsibility about such sites nor have any control over them. Any third-party content or a link to a third-party site is for informational purposes only.

No warranty. Except as established by mandatorily applicable law, your use of the Website or Services, including any content, information or functionality contained within it, is provided “as is” and “as available” with no representations or warranties of any kind, either expressed or implied, including but not limited to, the implied warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not provide any warranties in respect  of the Demo Service which is for evaluation only.

Liability limitation. To the maximum extent permitted by law, and unless otherwise indicated in writing by logtrust, in no case will Logtrust, its affiliates nor its sponsors be held responsible or liable for any direct or consequential loss, including without limitation, damages, loss of profits, loss of business goodwill or reputation, business interruption, equipment failures or other damage or loss, arising out of or relating in any way to (i) the use or the inability to use the website and service; (ii) unauthorized access to or alteration of your transmissions or data; or (iii) statements or conduct of any third party on the website.

Indemnification. You agree to indemnify Logtrust, and its agents, directors, officers, employees and partners against any loss, liability or cost arising out of your breach of any of these Terms or of any applicable laws, rules or regulations or any third party rights in connection with your use of the Website and/or Services.

Contact and notifications. You agree to receive our email notifications related to the website and services. We will not share your email with 3rd parties. We may contact you for information and service notifications relevant to your account or when required by law. You hereby acknowledge and consent that such notices will be effective upon our posting them on our Sites or delivering them to You through e-mail. If you do not provide us with accurate information, we cannot be held liable if we fail to notify you.

Applicable Law and Jurisdiction. Any conflict arising out of or in relation to the application, interpretation or performance of these Terms and the use of the Website and Services, will be submitted exclusively to the jurisdiction of the Courts of Madrid, Spain.

Contact. Any questions regarding Logtrust, our products and services or these Terms should be addressed via the online web form or to

Version: August 2013